Return & Refund Policy

All sales made through yoochijewelry.com are final, and items are not eligible for return. If you have questions about any product before making your purchase, please feel free to contact us at hello@yoochijewelry.com, on Instagram, or via WhatsApp. We are more than willing to assist you with any queries or concerns.

Should you receive an item that you believe is damaged or defective, please contact us at hello@yoochijewelry.com within 48 hours of delivery. Please include your name, proof of purchase, a detailed description of the issue, and photographs of the item. We reserve the right to refuse any requests for a return, exchange, or repair based on our assessment.

For YOOCHI items purchased from other retailers, please refer to the policies of the respective retailer. We cannot accept responsibility for items bought from external sellers.